Terms & Conditions
All orders are required to be placed either in person at Desam’s premises, or in writing, via email or fax. Orders made verbally over the phone are NOT accepted.
To provide valid purchase orders upon order confirmation.
Goods purchased are not exchangeable nor returnable unless due to manufacturing defects.
Payment terms are COD unless specified otherwise on the tax invoice. Customers are required to make payment according to our payment terms. Desam has the right to withhold stock and/or freeze accounts for overdue payments.
Imported Items
Duration – normal duration is approximately 2 weeks.
Delays can occur from insufficient stock or delivery delays from supplier.
Locally Made Items
Duration – normal duration is approximately 4 – 6 weeks. Delays can occur from insufficient fabric stock or delivery delays from supplier.
Minimum quantity 25 units per style and colour.
50% deposit required upon order confirmation.
